Our Services

SIPSE customer experience management solutions seamlessly link your service points together by queuing customers and gathering data at each step. As soon as a customer walks though the door, the system begins to monitor and direct them. As a result, managers have a complete overview of the service areas, which enables them to generate statistics that can assist them with achieving their organizational goals

Real Time Statistics

SIPSE includes a statistical report interface which allows managers to generate and analyze reports to improve operational efficiency.

Customer Flow Management

SIPSE software manages the entire customer experience, from the time they arrive at your site, to the completion of their “transaction” to post-service analysis.

Appointments and Mobile Apps

With SIPSE customers can make an appointment online, check in via a kiosk on site, receive communications and alerts via mobile apps and SMS messages, and even rate their experience on a handheld device before they leave the environment.

Media Campaigns

Integrated video monitors alert customers when it is their turn for service. The monitors can display information such as wait times, public announcements, entertaining content, and advertisments, all of which are proven methods to shorten perceived wait times.